How to avoid downtime and optimise costs? Proactive Maintenance
Today, technology is the backbone of any business. But what happens when that backbone fails? An IT infrastructure outage can bring operations to a halt, cause lost sales, sever customer relationships… and, in the worst case, put the entire business continuity at risk.
Fortunately, it doesn’t all have to be so dramatic. There is a way to avoid that chaos: take a proactive approach to technology infrastructure maintenance.
What is proactive maintenance?
Unlike reactive maintenance (acting only when something fails), the proactive approach is based on anticipating problems before they occur. This involves constantly monitoring systems, applying regular upgrades, reviewing usage and load patterns, and detecting early warning signs that may indicate a future incident.
In other words, instead of “putting out fires”, it is working to prevent fires.
Why is it important for your business?
- Avoid unexpected outages: Nothing worse than a server going down in the middle of a close of business or at the peak of online sales.
- Reduces long-term costs: Prevention is always cheaper than repair. In addition, productivity losses are avoided.
- Improved user experience: A stable infrastructure means fewer errors, fewer crashes and more fluidity for internal and external customers.
- Ease planning: By having visibility and control, you can anticipate peak loads, plan for expansions and avoid surprises.
What does good proactive maintenance include?
- 24/7 monitoring of servers, networks and critical services.
- Automated alerts in the event of anomalous behaviour.
- Application of security patches and updates without affecting the business.
- Scheduled and verified backups.
- Review of capacities and use of resources.
And above all: a continuous working methodology, with review of KPIs, monitoring committees and evolution of the infrastructure according to the real needs of the business.
What if I don’t have an internal team that can deal with everything?
This is where the value of outsourcing this type of service to a specialised technology partnercomes in .
How can Luce help you with proactive maintenance?
At Luce IT we have a specific asset for this: MS (Maintenance Services). Our approach goes beyond the technical. Thanks to this Asset, we ensure the continuous availability of your infrastructure, with active monitoring, immediate support, alert management, backups, optimisation of cloud resources and an evolutionary strategy so that your platform is always ready to grow.
Luce IT, your trusted technology innovation company
The Luce story is one of challenge and non-conformity, always solving value challenges using technology and data to accelerate digital transformation in society through our clients.
We have a unique way of doing consulting and projects within a collegial environment creating “Flow” between learning, innovation and proactive project execution.
At Luce we will be the best by offering multidisciplinary technological knowledge, through our chapters , generating value in each iteration with our clients, delivering quality and offering capacity and scalability so they can grow with us.
