RIU Hotels & Resorts, an international hotel chain, has developed new strategies on its website to study user behaviour and improve conversions with the aim of offering an optimal user experience. The use of Acoustic Experience Analytics has brought excellent results. Do you want to know more?
My team is amazed at the speed and accuracy with which problem situations are detected.
Tealeaf has helped reduce anomaly detection times by more than 50% and, thanks to the new Cloud version's interface, it allows us to drill down into the analysis and generate more accurate hypotheses."
User experience is vital, as it fundamentally works with the customer's emotions when choosing a hotel or resort".
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