Who We Are
Luce’s servicers cover Software development and architecture, Analytics, Big Data and Digital Marketing. But what really makes Luce stand out is ous deep knowledge of the customer experience.
We have a unique and multi-sectorial knowledge of the digital client. We value our clients’ data to work through quantifiable end2end business use cases. We have experience in cutting edge technologies, system of engagement & systems of record and experience with the most important international retailers and pure-players.
We are expert investor panel members in investment forums, and partner with leading solutions in eCommerce, Customer Experience, Customer Engagement and multi-cloud architectures.
In Luce we consider innovation as the best way to excellence and that is why we invest in international training based on real cases. We invest in Big Data and Applied Algorithms to improve the customer experience and anticipate their needs.
In Luce we are aware of the most trends and digital technologies and Artificial Intelligence, being able to provide value from the beginning of the service to improve the Quality of customer service, loyalty and customer experience. We optimize the Conversion in the digital channels, and cover all the necessary areas to execute successfully the Digital Transformation of the business.