CUSTOMERS WITH LUCE ASSETS
Assets, Luce Innovative Technologies
Software, architecture, cloud migration and data governance solutions that will drive the digital transformation of your organisation.
Analytics, testing, CRO, UX and personalisation solutions built on the ecosystem itself and adapted to each element of the customer journey.
Help to realise the digital transformation of systems and applications in a simple, scalable and flexible way.
Keep information centralised in a data lake to govern and manage the data stored by the organisations.
Valuable solutions that provide scalability, flexibility and monitoring, among others, to improve the infrastructure of organisations.
Web and mobile application for managing on-site inspections. It makes surveys, collects data and collects information on the actions carried out.
Digital Marketing Assets
Smart Concordance Management
Optimise keyword distribution and maximise clicks with the lowest CPC in yourSearch Ads accounts.
Smart Audience Management
Create precise audiences and remove manualities to increase the ROAS in your campaigns for your Search Ads accounts.
Track 2 Call
Tracking and analytics between your call centre and your digital marketing campaigns. Increase lead conversion, improving the ROPO user experience.
Personalisation of the customer experience by targeting based on business objective, customer context and portfolio of products, offers or services.
CRO & Struggle detection
Improve the user experience by analysing behaviour and detecting errors, and optimise the conversion rate.
Find out which channels, messages and promotions have the greatest impact on your customers’ buying decisions.
Next Best eXperience
Recommendation models that guarantee the best customer experience based on different variables: product, promotion, lead scoring, churn, etc.
Automatic decision system based on AI models that determines in real time the best customer experience.
Customer integration platform
Luce Innovative Technologies implemented a Service Platform in SEUR reducing efforts in manual processes, correcting errors and improving integration times with new clients.
Among the key benefits:
- Real-time information and value generation 24×7
- Reduction of up to 50% of manual tasks
- 90% decrease in errors
- Improving Customer Experience