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The trust of individual consumers has been eroded in recent months by the number of ads being shown. From the industry, Google is leading initiatives aimed at delivering relevant...

Google Cloud and MongoDB extend their partnership

Google Cloud and MongoDB extend partnership with new multi-year agreement to help customers accelerate application modernization   On February 25th, two of Luce's Technology Partners, MongoDB and Google Cloud announced an...

Remote work is here to stay

Teleworking is here to stay as an additional measure for work-life balance and talent attraction, alongside the measures we already have in place, such as flexible working hours. A year...

5 challenges of omnichannel hyper-personalisation

Improving the customer experience through personalisation has become the obsession of all large companies. More and more organisations want to automate interactions with their customers (current and potential), throughout...

Luce, excellent at Customer Experience

Luce achieves an average customer satisfaction rate of 9! One of the priorities for the year 2020 at Luce was to bring the excellence of our customers to the highest...