Overcoming Technological Challenges
Service Platform
- Linking all systems in the organisation
- Information available at any time
- Reduction of infrastructure costs
Value Proposal
Service Platform
Integration
Merging with in-house developed operational or third party solutions such as CRMs or ERPs.
Availability
Information ready at any time between new developments or external services.
Data Management
Transfer and processing of business data from different information sources.
Hosting
Hosting in a public cloud or on premise infrastructure.
Definition
Service Platform
Luce’s own solution is capable of interacting and interconnecting an organisation’s current systems (ERPs or CRMs) to make information available between the new developments, generating efficiencies and synergies between all the systems, and is also capable of generating business data from the different sources of information that an organisation may have.
More Features:
Service Platform
- Real 24x7 scalability
- Reduces technical complexity of interconnection and interoperability
- Flexibility in integrating third parties
- Acceleration of knowledge in new technologies and new architectures
- Reduction of infrastructure costs
- Increased speed in production processes
Most frequent questions and answers
FAQs
It can be hosted in a public cloud or on premise infrastructure.
Its configuration will allow the platform (or its parts) to be shut down at will to avoid costs while out of service.
The service platform must include mandatory modules for its correct operation and development, and depending on the client’s needs, other optional modules can be configured, such as a streaming platform or batch services.
Data can be made available via APIs for cases of synchronous communications or updates between operational systems and new applications, or via a streaming platform in case of large volumes of data that need to be transmitted to different systems.
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Customers
