NorthgateOperational Grid Layer

OGL

Real-time data to optimise processes and time-to-market

Northgate

Northgate was struggling with the high level of manual work involved in vehicle management, which slowed down processesand delayed deliveries to customers. They needed to improve traceability and graphical reporting.

Luce implemented its OGL (Operational Grid Layer) asset, a layer that synchronises and standardises data, replicating the ERP in real time. In addition, digital signature and photo capture were integrated.

The time-to-market (time taken to make the product available) to the customer was drastically reduced. Data quality errors and vehicle registration times were reduced, leading to greater confidence in the information.

A data layer that standardises and synchronises data

Luce has become a key technology partner for Northgate through the implementation of its OGL (Operational Grid Layer). This is a decoupling layer designed to synchronise and standardise data between operational systems and consumers.

Read the full case

“With Luce’s support, we have transformed a critical and complex process into a streamlined, secure and digital operation. The collaboration was seamless: they understood our needs from day one, and today we have a solid technological foundation that drives efficiency, enabling us to maintain our focus on improving customer service through our digitalisation strategy.”